Delivery methods and charges
Shipping Partners: We collaborate with trusted shipping partners to ensure reliable and timely delivery of your orders.
Delivery Time: Our standard delivery time is 5-7business days (Please note we do not ship internationally at this time) Delivery times may vary based on location.
Order Processing: Orders are processed within 3-4 business days of successful payment confirmation, excluding weekends and public holidays.
Shipping Charges:
Domestic Shipping: Fees are determined based on the weight of the package
International Shipping: We do not ship internationally at this time.
Express Shipping: Need your order in a hurry? Opt for our express shipping option, additional rates will be calculated at checkout. Please note that express shipping is available for select regions.
Tracking Your Order:
Order Confirmation: Once your order is dispatched, you will receive a confirmation email containing a tracking number.
Click to Track: Click the provided tracking link in the email or log in to your Possible Threads account to stay updated on your order’s delivery status.
We value your satisfaction, and our transparent delivery and charges policy is designed to provide you with a seamless and informed shopping experience at Possible Threads. If you have any questions or concerns, feel free to reach out to our customer support team.
Order tracking
Stay informed about your order’s journey – click the link to track your order and get real-time updates on its status.
I still have not received my order
We sincerely apologize for any inconvenience you’ve experienced. Please provide us with your order details, and we’ll promptly investigate the status to ensure a swift resolution. (Please allow up to 24hrs for a response)
The items received are incorrect or are defective
We apologize for any inconvenience. If your order was placed in the past 30 days, please use the form below to contact our customer support team with your order number and details of the issue.
We’ll swiftly assist you in resolving the matter, whether through a replacement or a refund, ensuring you receive the correct and high-quality items you ordered. Your satisfaction is our top priority at Possible Threads.
