Customer Care
Contact/Exchanges
Shipping Is FREE on All Orders over $50
Unless Otherwise Stated All Hoodies/Sweatshirts are Oversized | Size Down For Standard Fit
During the Holidays All Orders Ship Within 5-7 Business Days
"Possible Threads" It's not just a clothing brand, it's a movement!
Don't Forget That Everything Is Possible!
Need a different size or noticed a quality issue? We’ve got you.
Possible Threads accepts exchanges only for:
Sizing exchanges (same item, different size — while inventory lasts)
Quality control issues (defective or incorrect item received)
To request an exchange, please complete the form below within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached.
Exchange Request Form
What happens next?
Once we review your request, we’ll email you with next steps and exchange instructions. Please allow 1–2 business days for a response.